skip to main content

calculator

calculatorNot sure what heater you need? Use our heater finder.

newsletter

Sign up to our newsletter for details of special offers and promotions.

credit card logos

shopsafe.co.uk - the guide to secure shops on the web


Privacy Policy

Registration

During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

We would like to keep you updated via email with our latest offers, product revisions. YTT Laser 2000 Limited (YTT) is the sole owner of the information collected on this website. YTT collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and delivery address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fufill your orders. If we have trouble processing an order, we will use this information to contact you. We may, only if you agree, forward product offers and updates via our news bullitin.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as post code).

We use this information to enhance the services offered to you. The data collected is to notify contest winners and award prizes, to monitor site traffic or personalize the site and to send participants an email newsletter.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. YTT stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at enquiries@yttlaser2000.co.uk to request that we remove this information from our database.

Special Offers and Updates

We will occasionally send you information on products, special deals and promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

Newsletters

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies, log files and clear gifs to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile with other third parties.

Information Sharing and Disclosure

We do not link aggregate user data with personally identifiable information.

Personally identifiable information:

We DO NOT Share Personally Identifiable Information with Third Parties

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out

provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing CANCEL to enquiries@yttlaser2000.co.uk. We offer an opportunity to opt-out on all our written communications.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to enables to better understand how to service our customers.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. We use cookies to store information about your shopping event. We do not store credit card infomation and we do not store information if you do not make a purchase.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by YTT. Please be aware that we, YTT, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at enquiries@yttlaser2000.co.uk or by contacting us by telephone or postal mail at the contact information listed below.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

To learn more about SSL, follow this link http://www.webopedia.com/TERM/S/SSL.html

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at enquiries@yttlaser2000.co.uk

Business Transitions

In the event YYT goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email, and a prominent notice on our Web site for 30 days, of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact Customer Support on: telephone +44 (0) 1325 315 566, fax +44 (0) 1325 315 666, email enquiries@yttlaser2000.co.uk, Web site www.yttlaser2000.co.uk YTT Laser 2000 Ltd 478-480 Durham Way North Aycliffe Industrial Park Newton Aycliffe County Durham DL5 6HN.


problem with damp?

problem Our solutions to your problems will make it easy.

conservatory heating

problem Heating conservatories is one of the many applications of our heaters.

special offers

special offer: 220w mahogany heater

special offer: 220w pine heater

See more special offers